📬 Get In Touch

Contact & Technical Support

We value your feedback, feature ideas, bug reports, and business questions. Reach out to our engineering team directly.

📧 Direct Email Inquiries

For general questions, bug reports, or feature requests:
contact@universalcodemaker.com

💼 Commercial & Advertising

For publisher partnerships, sponsorships, or corporate label generation integration:
contact@universalcodemaker.com

⏱️ Expected Response Time

Our team reviews all technical reports and inquiries within 24 to 48 hours (Monday through Friday).

🛡️ Zero-Log Privacy Notice

Please note that UniversalCodeMaker operates under a 100% client-side zero-knowledge architecture. We do not store or track any QR codes or barcodes you generate, so we cannot retrieve or modify previously generated files.

❓ Frequently Asked Support Questions

Can you restore a QR code or barcode I generated earlier?

No. Because UniversalCodeMaker.com is 100% client-side, your data never reaches our servers. Once you close your browser tab, your codes exist only in the files you downloaded to your computer or device.

Can I request support for a custom barcode symbology or 2D standard?

Yes! We actively expand our catalog based on user demand. Select "New Barcode Symbology Request" above with the standard name (e.g., Code 39, Codabar, GS1-128) and specifications.

Are generated codes really free for commercial packaging?

Yes, 100% free with no royalties or subscriptions. You own full rights to your generated graphics. Please see our Terms of Service for complete details.